Skip to content
Payd

Not Getting Your Payd Code?

Try these steps in order. Most codes arrive after the first one.

  1. 1

    Tap Get It On WhatsApp

    Tap "Get it on WhatsApp" on the code screen. It opens a chat with Payd on WhatsApp. Send the message and we reply with your code.

  2. 2

    Check Your Number

    Check your number and country code on the sign-in screen.

  3. 3

    Update WhatsApp

    Open WhatsApp on the phone with that number and update it to the latest version.

  4. 4

    Accept The Latest Terms

    Accept WhatsApp's latest terms if it asks you.

  5. 5

    Check Your Email

    Signing in? Check your email too. We send your sign-in code there as well.

Still Stuck?

Chat with support on WhatsApp at wa.me/254759981399 or email [email protected]. Want our updates on WhatsApp too? See Get Payd Updates On WhatsApp.