Privacy Policy

1. Introduction

Overview: This Privacy Policy explains how My Payd App (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information.

Consent: By using My Payd App, you consent to the practices described in this Policy.

2. Information Collection

Personal Information: We may collect personal data such as name, contact details, identification documents, and financial information.

Usage Data: We may also gather information on how you access and use the App, including device identifiers, IP addresses, or usage statistics.

3. Use of Data

Service Provision: We process your data to manage and verify your account, handle transactions, and provide customer support.

Improvement of Services: We analyze data to enhance app performance and user experience.

Legal Compliance: We comply with Kenyan Data Protection laws and, where relevant, US federal or Delaware law, using data as necessary to meet legal obligations.

4. Data Sharing and Disclosure

Service Providers: We share data with third-party providers who help with payment processing or necessary operational tasks. They can only use the data per our instructions.

Legal Requirements: By using My Payd App, you expressly consent that we may disclose transactional data to law enforcement, regulatory agencies, or AML authorities for investigations. This consent can be withdrawn by written notice, unless required by overriding legal obligations.

Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred under confidentiality commitments consistent with this Policy.

5. Data Security

Security Measures: We employ robust security measures such as encryption and secure servers to protect data from unauthorized access or disclosure.

Data Breach Notification: We will notify users and relevant authorities in the event of a data breach, in compliance with Kenyan law and any applicable US or Delaware requirements.

6. Data Subject Rights

Access and Control: You may request to access, update, or delete your personal data, subject to any legal or contractual restrictions.

Data Portability: Where feasible, you can request a copy of your data in a machine-readable format.

7. International Data Transfers

Personal data may be transferred outside of Kenya or the United States. We ensure that receiving entities adhere to adequate data protection standards, consistent with Kenyan and applicable Delaware/federal US requirements.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Policy at any time. Any significant changes will be communicated through the App or via email, as required by law.